Someone who creates a moment of great value for another person with a small gesture or unexpected attention ... that's a Mangomoment.
Vanhaecht et al. (2018). In search of Mangomoments. The Lancet Oncology.
Mangomoments are the small, unexpected, surprising, sometimes almost imperceptible actions or gestures during daily caregiving between patients, residents, family members and/or caregivers. They occur during normal care activities, are not disease specific and require little or no time, resources or energy.