References

Via Annemie (2015). Eén.be. https://communicatie.een.be/via-annemie–annemie-struyf-op-intensieve-zorg (last accessed 01/03/2018)

Fredrickson, B. L. (2013). Love 2.0. New York: Hudson Street Press/Penguin.

Pronovost, P. (2016). Patient Care: What’s Love Got to Do with It? Armstrong Institute Blog. Available at https://armstronginstitute.blogs.hopkinsmedicine.org/ (last accessed 01/03/2018)

Van Gerven, E., Bruyneel, L., Panella, M., Euwema, M., Sermeus, W., Vanhaecht, K. (2016). Psychological impact and recovery after involvement in a patient safety incident: a repeated measures analysis. BMJ Open, 6 (8), art.nr. 27580830

Victoria & Abdul (2017). A humble servant and a mighty queen. Universal Pictures. https://www.facebook.com/UniversalPicturesBelgium/videos/10212913638329628/

Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. (2017). IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement.